Operations · Quality and regulatory · Diligence

The plasma operator in the room.

Operations, quality and regulatory, and transaction support for plasma operators, investors, and the companies that serve them. Every engagement is led by founder Kris Jonas, a former plasma CEO.

Few people have led an independent collector from a blank page through licensure, ramp, and commercial supply.

That is the perspective behind every engagement.
Scale

Responsible for centers collecting more than 2 million liters a year, with more than 2,000 team members, as Director of Operations at Grifols.

Build

Founding CEO of Proesis Biologics, taking an independent collector from inception to 5 operating centers.

Compliance

Has prepared for and led centers through FDA and EU agency inspections throughout his career in source plasma.

Why ramp speed matters

A new center pays full cost from day one. Volume takes months to catch up.

Rent, staff, and equipment are on the books before the first donor walks in. Most new centers take 18 to 24 months to reach plan. A deliberate ramp program can get there months sooner.

Percent of volume plan, by month since opening

Volume plan 0%25%50%75%100% 04812162024 Months since opening Accelerated Typical Extra liters collected
Illustrative ramp for a single new center. The shaded area is volume collected only because the center reached plan sooner.

See how ramp acceleration works

Kris Jonas

Founder

Kris Jonas

  1. Founder and PrincipalMakor Strategic
  2. Founding CEO and PresidentProesis Biologics
  3. Chief Operating OfficerSecure Transfusion Services
  4. Operations and quality, to Director of OperationsGrifols · 17+ years

Kris built an independent plasma collection company from inception to 5 operating centers as its founding CEO. Today he advises the investors and operators building the next ones.

Before founding Proesis Biologics, he was COO of Secure Transfusion Services and spent 17+ years at Grifols in operations and quality, rising to Director of Operations. He has opened more new centers than he can count and works hands-on with both Haemonetics and Fresenius Kabi Aurora Xi collection systems.

He believes centers succeed when donors are treated well and the numbers are told straight.

MBA, Colorado State University · BS, Northwest Nazarene University

Connect on LinkedIn

How it works

From first call to a plan you can run.

1

Call with Kris

Thirty minutes on where you are, what is not working, and whether we are the right fit. No charge.

30 min · video or phone
2

Assessment

We review your data and, where it helps, visit. You get written findings ranked by impact.

1–2 weeks · fixed fee
3

Engagement

We agree on scope, team, and structure, and get to work.

Project · retainer · hourly

Senior-led. Kris leads every engagement. Specialists join only when the scope calls for them.

Independent. We disclose vendor relationships, take no referral fees, and never advise both sides of a deal.

Brokerage. We also broker plasma transactions. We never act as broker and advisor on the same matter without the client's written consent.

Start here

Tell us what is going on.

Share a few details and Kris will reply within one business day with times to talk. Urgent quality issues get a same-day response.

Or email directly

Based in Meridian, Idaho · Working nationwide and internationally

Your details stay private and are used only to reply to you.

← All services

For operators

Collect more plasma at a lower cost per liter.

For plasma center owners, operators, and groups opening their first center.

Personalized nomograms lift average collections well past the old weight-band cap. Every bottle short of target is margin left on the bed.

New center startup

From site selection to first donor to licensure. We have built centers from an empty lease to full operation and know where startups lose months.

  • Site and market assessment
  • Build-out, equipment, and staffing plan
  • FDA licensure and IQPP readiness

Donor acquisition and ramp acceleration

Most requested

A structured program to shorten the time from opening day to steady-state volume. New donor funnel, return-donor retention, fee schedules, and staffing matched to demand.

  • Ramp plan with weekly targets
  • Donor journey and retention review
  • Fee and promotion strategy

Quality and inspection readiness

Rapid response available

Get ready for FDA, EU agency, IQPP, and customer audits before the inspector arrives, or recover quickly after one goes badly. Facing an open 483? Our two-week rapid response runs at a fixed fee and is built around FDA's 15-business-day response window.

  • Mock FDA and EU agency inspections and gap assessments
  • 483 and warning letter response
  • SOP, training, and CAPA system build

Staff retention and workforce model

Most centers staff like retail and pay for it in constant hiring, retraining, quality deviations, and slower floors. We build a workforce model that keeps trained people: pay benchmarked to the local market, real career paths, and schedules staff can live with.

  • Turnover cost and exit analysis
  • Pay, incentive, and career ladder design
  • Onboarding, training, and scheduling fixes

Vendor selection and contract negotiation

Disposables, donor payment programs, software, and equipment are some of a center's largest costs after labor and donor fees. We run the RFP, benchmark the terms, and negotiate on your side of the table.

  • Contract and spend review
  • RFPs and vendor benchmarking
  • Renegotiation and transition planning

Performance turnaround

A focused diagnostic and recovery plan for centers missing plan. Throughput, capacity utilization, labor model, quality findings, and donor experience.

  • Two-week center assessment
  • Root-cause findings with dollar impact
  • 90-day recovery plan

Fractional operating leadership

Ongoing COO-level leadership for a center network or a growing company. We run the operating cadence, coach center leaders, and own the metrics alongside your team.

  • Weekly operating reviews
  • Center director coaching
  • Board and investor reporting

What we measure in week one

The numbers that decide whether a center works.

~75 min return donor visit
  • On the device40
  • Check-in and screening15
  • Waiting20
Illustrative visit, in minutes. Every minute spent waiting is throughput a center can win back without adding beds, and a better day for the donor.

Time to steady state

How long a new center takes to reach its volume plan, and what is slowing it.

New-donor conversion

From first visit to qualified donor. Screening friction and wait times hide here.

Return-donor rate

We look at why donors lapse and first-time donors don't return.

Capacity utilization

Liters per bed per day against what the floor can deliver.

Nomogram yield

Collected volume against target by donor. Short draws add up fast.

Cost per liter

Labor, donor fees, disposables, and overhead, traced to where the money goes.

Staff turnover

Every departure costs recruiting, weeks of training, and floor capacity.

Time to competency

How long a new hire takes to work independently on the floor.

Not sure where to start?

A 30-minute call is the fastest way to find out if we can help.

Book a call
← All services

Specialty programs

Build the programs most collectors never attempt.

For collectors, fractionators, and diagnostics companies launching or scaling hyperimmune, Anti-D, and disease-state programs.

Hyperimmune and Anti-D programs

Specialized

Specialty plasma commands premium pricing, but only with the right donors, protocols, and medical oversight in place. We design and launch programs that hit titer and volume targets.

  • Program design and regulatory pathway
  • Donor identification, immunization protocols, and titer monitoring
  • Donor fees, retention, and program economics

Diagnostic and disease-state collections

For IVD manufacturers and research buyers who need plasma from specific donor populations. We stand up compliant collection programs, including small IRB-based models.

  • Donor sourcing for targeted disease states
  • IRB protocols, consent, and documentation
  • Specimen handling and chain of custody

Planning a specialty program?

A 30-minute call is the fastest way to find out if we can help.

Book a call
← All services

M&A and investors

Buy, sell, and integrate centers with an operator's eye.

For independent operators preparing to sell, and private equity firms, strategic buyers, and lenders evaluating plasma and blood collection assets.

Sale readiness for independent operators

For sellers

Buyers pay for centers that hold up in diligence. We get your metrics, quality record, and operating story ready before the first buyer call, so issues are fixed on your timeline instead of discounted from your price.

  • Pre-sale operating and quality review
  • Metrics package and data room readiness
  • Fixes that protect valuation

Operational due diligence

Operator-level diligence before you sign. We test the volume, ramp, and cost assumptions in the model against what the centers can actually do.

  • Center-by-center operating review
  • Ramp and volume assumptions tested
  • Quality and regulatory risk review

Post-close value creation

After close, we help management deliver the plan and fold acquired centers into the new network, from the first 100 days to interim leadership and board-level oversight.

  • 100-day plan and center integration
  • Management assessment and interim leadership
  • Board and operating partner support

Buying, selling, or integrating?

A 30-minute call is the fastest way to find out if we can help.

Book a call
← All services

For vendors

Sell to centers the way centers buy.

For disposables, donor payment, device, and software companies serving the plasma industry.

Market and commercial advisory

We show you how centers evaluate, buy, and switch products, who makes the decision, and what wins the contract.

  • Market sizing and segmentation
  • Positioning and pricing strategy
  • Go-to-market plan for plasma

Product and field perspective

An operator's view of your product before and after launch: how it fits center workflow, where staff will struggle, and what drives adoption.

  • Workflow and usability review
  • Roadmap and feature input
  • Training and rollout design

Selling into plasma centers?

A 30-minute call is the fastest way to find out if we can help.

Book a call
← All services

For international companies

Your operating team on the ground in the US.

For fractionators, collectors, and life science companies outside the US that need US plasma, a US presence, or both.

US market entry

The US supplies most of the world's source plasma. We help you decide whether to build, buy, or partner, then get you operating and licensed.

  • Market and site strategy
  • Build, acquire, or partner analysis
  • FDA licensure pathway and launch plan

US supplier qualification and oversight

We find and vet US collection partners, audit them against your standards and EU requirements, and monitor performance so issues surface before they reach your plant.

  • Partner search and qualification audits
  • Quality agreements and performance reviews
  • Ongoing US representation in your time zone

Looking at the US market?

A 30-minute call is the fastest way to find out if we can help.

Book a call
← Field notes

Field note · Ethics

The U.S. pays plasma donors. Is that ethical?

I've spent my career in source plasma, and I hear this question constantly, as recently as yesterday. The honest answer is that the strongest case for compensation isn't about industry economics. It's about two groups of people: donors and patients.

Start with patients.

One patient with primary immunodeficiency needs about 130 donations a year. Alpha-1 needs about 900. Severe hemophilia needs about 1,200. The U.S. supplies roughly 70% of the world's plasma for these therapies, and no unpaid model anywhere has come close to meeting demand. Remove compensation, and you don't get a more ethical system. You get rationing.

Now look at donors.

The usual objection is exploitation: compensation targets people under financial pressure. That's a fair concern, so look at what those donors would do otherwise.

A payday loan typically costs about 15% per two-week term. CFPB data shows four out of five payday borrowers either roll over or default within a year, and most loans go to borrowers who end up paying more in fees than they borrowed. That's a debt trap.

Research in the Review of Financial Studies (Dooley & Gallagher, 2024) found that when a plasma center opens nearby, payday loan demand among young borrowers falls by more than 13%, and local store traffic rises. A separate study (McConnell, Zapryanova & Kang) found that a plasma center opening is associated with a 12% drop in a city's crime rate, mostly property and drug offenses, with the effect strongest in lower-income areas.

Compensated donation doesn't create financial hardship. It gives people facing it an option that doesn't compound.

Safety is not an afterthought. It's layered.

Donors receive health screenings and vital checks at every visit, protein and hematocrit testing, periodic physicals, limits on donation frequency, and donor deferral registries that keep ineligible donors from participating.

For patients, every donation is tested for viral markers via nucleic acid testing. Units then sit in a 60-day inventory hold so any donation from a donor who later tests positive can be pulled and destroyed. Manufacturing then adds at least two dedicated viral inactivation or removal steps. Industry standards (IQPP for collectors, QSEAL for manufacturers) sit on top of FDA requirements.

Where the ethics really live.

Compensation itself isn't the ethical question. How we treat donors is. Fair pay, honest communication, respect in the center, and rigorous health monitoring are what separate a responsible system from an extractive one. The research on long-term health of frequent donors is still thinner than it should be, and our industry should fund more of it.

Paid plasma, done right, keeps patients alive and gives donors a dignified alternative to predatory debt. That's worth defending and worth holding to a high standard.

Sources

McConnell, Zapryanova & Kang (working paper); Dooley & Gallagher, Review of Financial Studies (2024); Consumer Financial Protection Bureau; American Plasma Users Coalition; Cornell SC Johnson; PPTA IQPP and QSEAL standards.

Building a center donors trust?

A 30-minute call is the fastest way to find out if we can help.

Book a call
← Home

Join our network

Plasma experts, this is your bench.

We are building a network of experienced plasma professionals who want project work on their own terms. Senior leadership runs every engagement, so you can focus on the work.

Center operations

Center and regional directors who have run donor floors and staffing models.

Quality and regulatory

QA leaders experienced with FDA and EU agency inspections, SOPs, and IQPP.

Specialty programs

Hyperimmune, Anti-D, and diagnostic program experience.

Donor recruitment

Marketing and retention specialists who know plasma donor acquisition.

Systems and technology

Donor management, CRM, and apheresis device integration.

Training, staffing, and retention

Trainers and workforce specialists who keep good staff on the floor.

Tell us about your experience.

  • Paid, project-based work as engagements come in
  • Flexible commitment, from a few days to several months
  • Independent contractor engagements with clear scopes

We keep your information confidential and only reach out about relevant projects.